service policies for other libraries
- General Information
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Request Formats Accepted OCLC (Symbol FGM)
Submission Methods Accepted OCLC (Symbol FGM)
Email ALA and IFLA request forms: lyill@fau.edu
Sorry, NO email, fax, mail, or phone requests will be accepted
RUSH or Special Handling Please call ahead for RUSH or Special Handling at 561.297.0563
Same day RUSH services available only before 11:00am Eastern Time
$25 surcharge
Loan Period / Renewals 120 days for most material
8 week loans for most media items
No Renewals
Turnaround Time 48 hours on average Routine Shipping (incurs no additional charges to borrowing library) Copies: Article Exchange, Odyssey, DLLI or US Mail (library rate)
Loans: DLLI, US Mail (library rate), Air Mail
Non-Circulating Materials
We loan CDs & DVDsPeriodicals, microforms, reference collections, and special collection materials are loaned on a case-by-case basis - Charges
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TYPE OF LIBRARY LOANS COPIES Florida Public Libraries Free Free Reciprocal, LVIS, SEFLIN, Solinet, LYRA, Fedlink, Rapid Libraries Free Free Other U.S. Libraries $15 IFM $15 IFM Pay via Invoice ($15 loan + $25 Invoice Fee) $40 $40 International Libraries* $25 IFM $15 IFM Special Handling or Rush ** $25 IFM $25 IFM Lost Books or Returnable Materials*** $125 Fee or exact Replacement Copy Damaged Materials $125 Fee or exact Replacement Copy A W-9 form is needed to pay FAU
* Internationally loaned materials may incur other costs and are approved on a case by case basis.
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The FAU Library will accept payment via IFLA Invoice vouchers.
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Please note that the loaned material may be held until the IFLA voucher is received by the FAU ILL Office.
** Special Handling includes, but is not limited to:
- Rush Services for same day turnaround (does not include rush shipping or loan costs)
- Other non-routine method of delivery
*** Materials not returned or accounts reconciled within four weeks (30 days) of the original due date may be subject to a replacement fee.
- Identical replacement materials may be accepted in lieu of damaged or lost materials
- Institutions may be blocked from further loans until materials are returned or invoices are paid
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- Paying by Credit Card
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To make payments for Interlibrary Loan service, pay via the FAU Marketplace.
Be sure you have your credit card information and the FAU Transaction number available before you start.
- Click on Interlibrary Loan Fee to pay borrowing fee or Institutional Payments for lost books.
- For Interlibrary Loan Fee payments, select the correct type of fee (borrow, rush, etc.) and enter the amount of your payment, then click Add To Cart.
- For institutional Payments, enter the replacement fee, then click Add To Cart.
- Enter your request information and click Continue.
- Review your cart, then click Checkout.
- If you are a Registered User, log on now. If you are not a Registered User, you can do so now or click on Continue Unregistered.
- Your review window will appear.
- There is no return policy agreement.
- There is no tax applied to payments.
- You have 24 hours to contact our office to cancel payment. After 24 hours charges will be applied to your account.
- Click on Submit Order.
- A receipt will be generated for your records, and an email will be sent to the email address you listed in your payment screen.
- Click on Interlibrary Loan Fee to pay borrowing fee or Institutional Payments for lost books.
- Contact Information
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Email Address: lyill@fau.edu
Tel: 561.297.0563
Office Hours: Monday - Friday 8am - 4:45pm (Eastern Standard Time)
Mailing Address:
Interlibrary Loan - Lending
Florida Atlantic University Library
777 Glades Road - LY3, Rm 214
Boca Raton, FL 33431
USA