ILL Delivery

UPDATE: STUDENTS MAY NOW PLACE REQUESTS FOR PICKUP of fau materials

Physical items located at the Boca Campus Library are available on demand. Materials from the HBOI or Jupiter Campus Libraries are currently unavailable.

  • Students and Faculty members may place requests for materials via their ILL Account. Instructions on placing requests can be found on the ILL Help Guide.
  • Once your request has been pulled, you will receive an email to let you know that it is available. Materials will be available by appointment on Mondays, Wednesdays, and Fridays from 1-3pm in front of the Wimberly Library on the Boca Raton campus. Please note, access to the library is restricted to library staff only.
  • Please contact us at lyill@fau.edu to set up an appointment to pick up your items at a specific time during these windows.
  • Requests for same-day pickups must be submitted no later than 11:00am.
  • Students are presently limited to a max of seven books per pickup per day. Any material above the daily maximum of seven requests will be available on the next pickup day.
  • Faculty members must pick up materials in person at the Boca Raton Campus Library. Delivery to offices or transfer between campuses is currently unavailable.

 

Boca faculty Delivery

  • Faculty members with an office on the Boca Raton campus may have their Branch Campus Delivery, UBorrow, and Interlibrary Loan requests delivered to their office.
  • Deliveries are made once a day, Monday through Friday, unless the Library is closed.

Branch campues

Jupiter
  • When an item is processed by the ILL Office, an automatic Email Notification is sent to let you know that your request has been received. The email will be from lyill@fau.edu and will have a subject line of Requested loan has arrived. Your item will be placed by ILL staff into the intra-campus courier system.
    • Campus deliveries occur once a day, Monday through Friday.
    • Generally allow 2-3 business days from receiving the Email Notification of your item's arrival for it be available for you to pick up.
  • When the Jupiter Library receives your hold, they will email you to let you know
    • The email will be from npbill@fau.edu and will have the subject line of Jupiter Interlibrary Loan Request Has Arrived.
  • All ILL holds are kept behind the Circulation desk at the Jupiter Library
    • To contact the Jupiter Library, you can call them at 561-799-8560 or Email them directly.
Harbor Branch
  • When an item is processed by the ILL Office, an automatic Email Notification is sent to let you know that your request has been received. The email will be from lyill@fau.edu and will have a subject line of Requested loan has arrived. Your ILL hold will then be checked out to your ILL Account by ILL staff. Your ILL hold will then be shipped to the HBOI Library for you to pick it up.
    • Generally allow at least 2-3 business days from receiving the Email Notification of your item's arrival for it be available for you to pick up.
  • When the HBOI Library receives your hold, they will email you to let you know.
    • The email will be from palderm1@fau.edu and state 'Your Interlibrary loan request is in the HBOI Library and on the CIRC desk with your name.'
  • All ILL holds are kept on the Circulation desk at the Harbor Branch Library.
    • To contact the HBOI Library, you can call Pam Alderman at 772-242-2486 or Email her directly.
    • You can pick up your ILL holds Monday-Friday, 8am-6pm or after hours with authorized Owl Card access.
Davie - Tower - Sea Tech

Davie Students and Sea Tech Students must pickup their holds from the Boca Campus Library.

  • Students who work for Faculty members may be able to have items delivered with the preapproval of the Faculty member and the ILL Manager, with delivery to the Faculty member's office.
Tower Students have ILL services through the Broward County Main Library.
  • Tower Students may have an FAU ILL Account, if they choose Boca or Jupiter as their pick-up location.
    • For example, if there was an FAU book at the Jupiter Campus you wanted, you could put in a Branch Campus Delivery request for it. It would then be pulled and sent to the Boca Campus, where you would have to come to pick it up.
  • Tower Students who work for Faculty members may be able to have items delivered with the preapproval of the Faculty member and the ILL Manager, with delivery to the Faculty member's office.
Faculty and Staff at Davie, Tower, Sea Tech Campuses may have their ILL holds shipped via campus mail directly to their office.
  • When an item is processed by the ILL Office, an automatic Email Notification is sent to let you know that your request has been received.
  • The email will be from lyill@fau.edu and will have a subject line of Requested loan has arrived.
  • You may receive a phone call to confirm that your office address information is still correct.
  • Your ILL hold will then be checked out to your ILL Account by ILL staff.
  • Your item will be placed by ILL staff into campus mail and shipped directly to your office.
    • Generally allow 2-3 business days from receiving the Email Notification of your item's arrival for it be delivered to your office.
    • Any questions about your hold, please contact the ILL Office directly.
  • Any special instructions set by the lending library will be honored.
    • for example "No Renewals," or "Library Use Only"
    • If the item is listed as "Library Use Only," it will not be shipped to your office. Instead, it will be available for your use at the Boca Campus Library.

Distance Learners

If you are only taking online classes this semester, you are eligible to have your ILL holds shipped directly to your home address.

  • ILL staff must first confirm that you do not have any classes on campus.
    • If you already have an ILL Account, please contact the ILL Office to have your delivery method changed. It must be preapproved by ILL staff before this service may be used.
    • If you do not have an ILL Account, mark "Distance Learner" for your FAU Campus Delivery Location.
  • If you are currently abroad, we can only fill your Article Requests.
  • If you are currently out of state, you will need the pre-approval of the ILL Manager to have anything shipped to you.
    • Please note we can only do this in special circumstances.
  • When an item is processed by the ILL Office, an automatic Email Notification is sent to let you know that your request is now available.
  • The email will be from lyill@fau.edu and will have a subject line of Requested loan has arrived.
  • You may receive a phone call to confirm that your home address information is still correct.
  • Your ILL hold will then be checked out to your ILL Account by ILL staff.
  • Your item will be shipped via US Mail - Library Rate.
    • Items generally take 3-5 business days to be delivered, though it can take longer for greater distances or during times of high mail volume at the Post Office.
    • We can ship items rush, but you will responsible for for any shipping costs over the amount subsidized by FAU for each request. We will not charge your account without your written preapproval.

 

Last modified at 07/10/2020 - 12:07 PM