People are encouraged to ask for basic library instruction at the Service Desk. If the Service Desk is not staffed, other library public service staff members will provide assistance to the best of their ability.
FAU students, faculty, and staff, as well as PBSC South Campus students, who require more in-depth instruction in the use of the library and its services may schedule by appointment a library consultation with the Information Literacy and Instructional Services Department.
Click here to request a consultation.
The staff of Access Services will assist students with disabilities by retrieving materials and photocopying materials as needed. Requests for assistance will be handled by staff within 15 - 30 minutes after a request has been submitted. However, if staffing at the desk is limited or the staff cannot assist the student at the time of a request, the student and the staff will mutually agree upon a time shortly afterwards when the student may best be assisted. Please note that staff will be best able to provide assistance 8am to 5pm, Monday through Friday.
The Media Center has 20-inch TV/VCR monitors with closed captions, as well as other wheelchair-accessible a/v stations.
Special Collections is located on the second floor, east wing. The hours are Monday to Thursday 1-4 pm or by appointment. All collections are stored in closed stacks; materials are paged for use in the Special Collections reading area. Staff will assist users with disabilities as required and will provide copies of materials should a disabled user wish to read at an assistive device. Unaffiliated users will be asked to reimburse the costs of photocopying or scanning.
Questions regarding public service policies should be directed to Dawn Smith, Assistant Director of Public Services.