Power of Suggestion Team (POST)

POST - You give us your ideas.... and we'll run with them!

Click here to submit your ideas to the FAU Libraries Power of Suggestion Team (POST)!

Goals
The goal of the Power of Suggestion Team (POST) is to provide an avenue of communication between the FAU Libraries Faculty, Staff, and the Administration. By soliciting and collecting comments, suggestions and complaints the team will serve as a mechanism of organization in ensuring all input is appropriately and discretely acknowledged and forwarded to the relevant parties. POST will serve the libraries by strengthening employee morale by creating a cooperative environment that generates and supports new ideas.

Objectives
The objectives of POST are to:

• Obtain feedback and suggestions from the  FAU Library employee and faculty community.
•  Provide a simple, anonymous and readily available collection point for feedback on specific issues and services.
•  Improve the services and functions of the FAU Libraries by harnessing the creative powers of FAU Library employees and faculty.
• Work cooperatively and visibly with the FAU Library administration to improve the library environment.
• Foster and encourage a collaborative environment by addressing concerns and acknowledging creative solutions.

Policies

• POST will meet when suggestion (s) have been submitted.
• Team meetings are closed in order to protect the privacy of the individual(s) who submit suggestions.   Suggestions will be discussed in meetings and with person(s) who have authority for implementation.  Person(s) involved in implementing a suggestion may be invited to attend the meeting.  Further discussion may occur via email, and minutes will be distributed via email to team members. If a member feels that his/her FAU email account is not sufficiently private, alternative arrangements will be made.  
• The Team reserves the right to not make public any suggestions that they deem inappropriate.

The Process

• The suggestion box in the staff lounge is emptied once each week and all suggestions are given to a member of the team for processing.
• Suggestions received via the online form are forwarded to all team members.
• Printed, written and emailed suggestions are retyped and numbered on the Suggestion Team template by a member of the team.
• Responses and decisions of suggestions will be posted on the bulletin board and the Team's blog with one of the following notation:
  • Action Taken
  • Under Review
  • Forwarded
  • Cannot Implement at this Time
• Please allow time for the suggestion(s) to work through the process.
  • Responses to suggestions will be posted for a month and then archived.
  • If a name and email address are included on the suggestion(s), a team member will send a personal response.