Night Operations Supervisor

Position Summary

The University Libraries at Florida Atlantic University seeks applicants who are committed to supporting the learning needs of students from diverse backgrounds and to engaging communities underrepresented in higher education. Florida Atlantic University is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. Florida Atlantic University embodies a culture of strategic and collaborative community engagement that results in mutual benefit to the institution and the diverse internal and external communities that it serves.

Florida Atlantic University is seeking a Night Operations Supervisor – Boca Raton, FL.

The FAU Libraries have prioritized working collaboratively with the campus community on a Top 100/R1 research initiative that includes a highly library engaged campus and community environment. FAU Libraries house approximately 3.7 million items and provide access to over 80,000 electronic journals, nearly 500 databases, and a growing collection of e-books and streaming videos.

The Libraries house many distinctive collections, including artist's books, sound recordings, print music, rare books and manuscripts, and University Archives. The Digital Library creates online collections from unique materials housed in Special Collections and University Archives and serves as the University's repository for the intellectual output produced on campus. 

The FAU Libraries seek a high-energy, collaborative, organized, engaged, positive, innovative, strong written and verbal communicator, and self-starter, who adapts well to change and can manage multiple projects. We endeavor to be a highly engaged organization that believes in striving for excellence, utilizing assessment and data for decision-making, and maintaining a culture of appreciation/gratitude, as we pursue a national ranking of Top 100/R1 academic university.

As a member of FAU Libraries’ Access Services, and reporting directly to the Assistant Director, Support Services, the Night Operations Supervisor oversees Access Services’ staff and operations during evening hours. 

Summary of Responsibilities

• Oversee the functioning of Access Services including supervising staff and operations during evening hours, Sunday through Thursday.
• Provide training, guidance, and mentoring of staff, fostering positive working relationships with mutual respect, teamwork, gratitude, and kindness.
• Act as the contact person for the Dean, Associate Dean, and other members of the Libraries’ Leadership Team.
• Supervise shelving and shifting during the evening hours.
• Oversee library closing procedures, Sundays – Thursdays including surveying the building for maintenance and security issues and reporting all incidents and problems.
• Interact extensively with FAU faculty, staff, students, and non-affiliated users concerning Access Services.
• Work collaboratively within Access Services on group projects and tasks.
• Work collaboratively to further the Libraries’ Top 100/R1 initiatives.
• Participate in Library and University Committees.
• Participate in Library Engagement Activities.
• Actively pursue professional development opportunities.
• Other job-related duties as assigned.

Minimum Qualifications

• Master’s degree in an appropriate area of specialization; or a bachelor’s degree in an appropriate area of specialization and two years of appropriate experience.

Preferred Qualifications/Skill

• Demonstrated prior supervisory experience.
• Demonstrated effective time management and organizational skills.
• Demonstrated effective communication and collaboration skills.
• Demonstrated experience working in libraries or in an academic organization.
• Demonstrated experience using an Integrated Library System.
• Demonstrated experience with Microsoft products such as Word, Excel, and Teams.
• Demonstrated experience with Google products.
• Ability to pay attention to details and meet deadlines

Knowledge, Skills, and Abilities

• Demonstrated strong commitment to service excellence.
• Demonstrated strong customer service orientation.
• Demonstrated student focus.
• Demonstrated strong interpersonal skills.
• Demonstrated problem-solving and communication skills.
• Demonstrated consensus builder and positive influence on team culture.
• Ability to lead, coordinate, and contribute to multiple projects from conception through implementation.
• Ability to be flexible and nimble and cope with change.
• Ability to prioritize duties and reprioritize as necessary and meet deadlines.
• Ability to work effectively under pressure.
• Ability to respond effectively to questions from individuals both external and internal to the University.

Work Days and Hours

Sunday, 12:00 pm – 9:00 pm, Monday - Thursday, 3:30 pm – 12:30 am.  Hours vary during semester breaks and University closings.