Community Engagement Coordinator

Position Summary

The University Libraries at Florida Atlantic University seeks applicants who are committed to supporting the learning needs of students from diverse backgrounds and to engaging communities underrepresented in higher education. Florida Atlantic University is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty, and staff from a variety of cultures, backgrounds and life experiences. Florida Atlantic University embodies a culture of strategic and collaborative community engagement that results in mutual benefit to the institution and the diverse internal and external communities that it serves.

The FAU Libraries have prioritized working collaboratively with the campus community on a Top 100/R1 research initiative that includes a highly engaged campus and community environment. FAU Libraries house approximately 3.7 million items and provide access to over 80,000 electronic journals, nearly 500 databases, and a growing collection of e-books and streaming videos.

The Libraries house many distinctive collections, including artist's books, sound recordings, print music, rare books and manuscripts, and University Archives. The Digital Library creates online collections from unique materials housed in Special Collections and University Archives and serves as the University's repository for the intellectual output produced on campus.

The FAU Libraries seek a high-energy, collaborative, organized, engaged, positive, innovative, strong written and verbal communicator, and self-starter, who adapts well to change and can manage multiple projects. We endeavor to be a highly engaged organization that believes in striving for excellence, utilizing assessment and data for decision-making, and maintaining a culture of appreciation/gratitude, as we pursue a national ranking of Top 100/R1 academic university

.As a member of the FAU Libraries’ Department of External Relations, and reporting directly to the Director of External Relations, the Community Engagement Coordinator develops and implements strategies to engage and steward community members, donors, and prospects with the Libraries. This position works closely with the Libraries’ personnel and volunteers to plan, coordinate, and implement events, programs, meetings, and communications to support the Libraries’ initiatives. This position is responsible for supporting current and new external relationships while being responsible for creating reports and other administrative functions supporting library engagement, outreach, and development programs.

Summary of Responsibilities

Coordinate donor recognition and stewardship efforts, including events and mailings.

• Maintain a database of Friends of the Library members and collaborate with the University Advancement team to implement strategies and tactics to engage and solicit donors.
• Coordinate donor recognition activities.
• Work with the Libraries’ events team to plan and execute high-quality events for donors and prospects, including annual and special events.
• Provide updates to the University donor database.
• Work closely with staff and volunteers to plan, execute and seek sponsorships for fundraisers and other events.
• Handle communications, agendas, and coordination of meetings in support of the Libraries’ initiatives.
• Create donor engagement communication materials, including messages and correspondence on behalf of the Dean of the Libraries, impact reports, solicitation materials, and other materials related to the Libraries’ initiatives.
• Provide routine communications to the Friends of the Library members.
• Assist the Libraries’ communication team in developing messages targeting community engagement.
• Maintain records and correspondence.
• Plan and execute programs such as book sales, online bookstores, book clubs and author talks.
• Develop and maintain metrics on the effectiveness of events and promotional materials to be used in the decision-making process.
• Work with community organizations and external groups to promote library services and resources.
• Represent the FAU Libraries around campus, in the community, and in the profession while serving on committees, participating in community activities and library engagement activities.
• Work collaboratively within the Libraries’ External Relations Department on departmental group projects and tasks.
• Work collaboratively to further the Libraries’ Top 100/R1 initiatives.
• Participate in Library and University Committees.
• Actively pursue professional development opportunities.
• Other job-related duties as assigned.

Minimum Qualifications

• Bachelor’s degree in an appropriate area of specialization and two years of appropriate experience.
• Ability to pay attention to details and meet deadlines.
• Demonstrated effective time management and organizational skills.
• Knowledge of event planning and project management.
• Demonstrated excellent presentation skills.
• Demonstrated effective communication and collaboration skills.
• Demonstrated ability to be flexible with work schedule.

Preferred Skills

• Master’s degree in an appropriate area of specialization and two years of appropriate experience.
• Experience working in libraries, academic organizations, or nonprofit organizations.
• Experience with Microsoft products such as Word, Excel, Teams.
• Experience with Google products.
• Experience using fundraising and project management software.
• Experience with Workday.

Knowledge, Skills, and Abilities

• Demonstrated strong commitment to service excellence.
• Ability to lead, coordinate, and contribute to multiple projects from conception through implementation.
• Ability to be flexible and nimble and cope with change.
• Ability to prioritize duties with the ability to reprioritize as necessary and meet deadlines.
• Ability to work effectively under pressure.
• Ability to work cooperatively with campus staff and librarians in various departments.
• Ability to use computers, software (e.g. Microsoft and financial software), and web-based programs.
• Ability to respond effectively to questions from individuals both external and internal to the University.
• Demonstrated strong customer service orientation.
• Demonstrated student focus.
• Demonstrated strong interpersonal skills.
• Demonstrated problem-solving and communication skills.  

FAU Benefits and Perks

FAU offers significant competitive benefits and perks. In addition to helping drive change and having a positive impact by supporting our students, staff, faculty, and local communities, FAU offers:

1. Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more.
2. State retirement options including tax-deferred annuities and Roth 403(b) plans.
3. State employees Public Service Loan Forgiveness (PSLF) program - https://studentaid.gov/manage-loans/forgiveness-cancellation/public-ser…
4. Flexible work arrangement plans - https://www.fau.edu/hr/employee_relations/flexwork.php
5. Sick Leave Pool Program
6. Paid time off (eligible employees) including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break (at President’s discretion).
7. Paid Community Engagement Volunteer Service Day - https://www.fau.edu/hr/files/COMMUNITY_ENGAGEMENT_VOLUNTEER_LEAVE4-2015…
8. Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty - Tuition assistance after 6 months of full-time employment. For in-unit faculty, the EESP program may be extended to spouses and dependent children (eligibility rules apply). For details on FAU's outstanding offers, visit us at https://www.fau.edu/hr/benefits/index.php.