I am getting a "Forbidden" message when I try to access a resource

FAQs Answer

If you are getting a forbidden access, you most likely belong to one of the following groups (if not, please let us know and we will work with you to get proof of student status/employment to restore regular access) 

  • Graduated over a semester ago
  • No longer a student at FAU 
  • No longer employed by FAU

Our licenses only give ACTIVE students, staff or faculty remote access (i.e. off campus) to our Electronic Resources. The FAU Libraries has set up the “Borrower Privileges” page to help guide our patrons in finding information on the type of resources that they can access based on their current status. Remote access is listed under "Off Campus Connect".

In essence, our current vendor license agreements do not extend to alumni and the general public when trying to access those resources while physically off campus. The Florida Electronic Library (FEL) (https://www.flelibrary.com/) is freely available to Florida residents and provides access to general databases and e-books in education, technology, health, and other subjects. You can also visit your local public library’s website for information on the electronic resources they offer remotely. The FAU Libraries website includes some information on local public libraries: https://library.fau.edu/external-relations/public-libraries.  

As an Alumnus, if you need access to our Electronic Resources then you have the option of visiting the library at our Boca Raton or Jupiter campus and ask for a temporary "Access Account". The "Access" accounts provide access to our Electronic Resources within our premises (FAU network, FAU Wi-Fi, our buildings) for a predetermined period of time.

Let us know if you have any questions, you can contact us via our AskALibrarian service.

Last modified at 06/16/2022 - 10:20 AM