Paging / ILL Delivery

After months of planning, reviewing safety guidelines produced by the CDC and the University, and discussion with colleagues across the state and nation to determine best practices, the FAU Libraries have now reopened our facilities to FAU and Palm Beach State College students, staff, and faculty. Click here for more information on the reopening.

update: you may now place interlibrary loan requests for physical items

 

INTERLIBRARY LOANS

We are happy to announce that we are again able to process Interlibrary Loan requests for physical materials in addition to electronically-delivered book chapters and articles.

  • To place your Interlibrary Loan requests, please first log onto your ILLiad Account or create one if you currently do not have an account.
  • To place a new request, choose which type of item you are requesting (such as book) to open a blank request form. Fill in the request form as fully as you can, then click SUBMIT REQUEST.
  • We are currently only able to fill requests for physical materials from libraries within the continental U.S. Scans of articles or book chapters from International libraries may be possible.
  • Due to the scarcity of lenders for certain requests, we may not be able to fill all your requests. In this case, you will receive a cancellation notice.
  • Interlibrary Loan is dedicated to protecting our Owl Family, so all requests are being quarantined for your safety and the safety of Library staff. As soon as you material is safe for disbursement, you will receive an email with more information regarding how and where to pickup you material in a safe, low-contact way.

 

PAGING

Physical items located at the Boca Campus Wimberly Library are available on request via our Paging system. However, interbranch delivery of materials from the Jupiter Campus Library is still currently unavailable.

  • Search for your item in the FAU Library Catalog. Requests are limited to a maximum of 20 items per day per patron.
  • Click on the Branch Campus Delivery / Interlibrary Loan link at the bottom of the record, this will take you to the Interlibrary Loan (ILL) ILLiad Account page.
  • Log in to your ILLiad account or create one if you currently do not have an account.
  • Your request information should be autofilled. If the request information is accurate, click SUBMIT REQUEST. If not, edit the information as needed and then SUBMIT REQUEST.
  • Once your material has been pulled and is available, you will receive a notification telling you how and where to pick up your items.

Please contact us at lyill@fau.edu or 561.297.0563 during Library operating hours for any questions or concerns.

 

Boca faculty Delivery

  • Faculty members with an office on the Boca Raton campus may have their Branch Campus Delivery, UBorrow, and Interlibrary Loan requests delivered to their office.
  • Deliveries are made once a day, Monday through Friday, unless the Library is closed.

Branch campues

Jupiter
  • When an item is processed by the ILL Office, an automatic Email Notification is sent to let you know that your request has been received. The email will be from lyill@fau.edu and will have a subject line of Requested loan has arrived. Your item will be placed by ILL staff into the intra-campus courier system.
    • Campus deliveries occur once a day, Monday through Friday.
    • Generally allow 2-3 business days from receiving the Email Notification of your item's arrival for it be available for you to pick up.
  • When the Jupiter Library receives your hold, they will email you to let you know
    • The email will be from npbill@fau.edu and will have the subject line of Jupiter Interlibrary Loan Request Has Arrived.
  • All ILL holds are kept behind the Circulation desk at the Jupiter Library
    • To contact the Jupiter Library, you can call them at 561-799-8560 or Email them directly.
Harbor Branch
  • When an item is processed by the ILL Office, an automatic Email Notification is sent to let you know that your request has been received. The email will be from lyill@fau.edu and will have a subject line of Requested loan has arrived. Your ILL hold will then be checked out to your ILL Account by ILL staff. Your ILL hold will then be shipped to the HBOI Library for you to pick it up.
    • Generally allow at least 2-3 business days from receiving the Email Notification of your item's arrival for it be available for you to pick up.
  • When the HBOI Library receives your hold, they will email you to let you know.
    • The email will be from palderm1@fau.edu and state 'Your Interlibrary loan request is in the HBOI Library and on the CIRC desk with your name.'
  • All ILL holds are kept on the Circulation desk at the Harbor Branch Library.
    • To contact the HBOI Library, you can call Pam Alderman at 772-242-2486 or Email her directly.
    • You can pick up your ILL holds Monday-Friday, 8am-6pm or after hours with authorized Owl Card access.
Davie - Tower - Sea Tech

Davie Students and Sea Tech Students must pickup their holds from the Boca Campus Library.

  • Students who work for Faculty members may be able to have items delivered with the preapproval of the Faculty member and the ILL Manager, with delivery to the Faculty member's office.
Tower Students have ILL services through the Broward County Main Library.
  • Tower Students may have an FAU ILL Account, if they choose Boca or Jupiter as their pick-up location.
    • For example, if there was an FAU book at the Jupiter Campus you wanted, you could put in a Branch Campus Delivery request for it. It would then be pulled and sent to the Boca Campus, where you would have to come to pick it up.
  • Tower Students who work for Faculty members may be able to have items delivered with the preapproval of the Faculty member and the ILL Manager, with delivery to the Faculty member's office.
Faculty and Staff at Davie, Tower, Sea Tech Campuses may have their ILL holds shipped via campus mail directly to their office.
  • When an item is processed by the ILL Office, an automatic Email Notification is sent to let you know that your request has been received.
  • The email will be from lyill@fau.edu and will have a subject line of Requested loan has arrived.
  • You may receive a phone call to confirm that your office address information is still correct.
  • Your ILL hold will then be checked out to your ILL Account by ILL staff.
  • Your item will be placed by ILL staff into campus mail and shipped directly to your office.
    • Generally allow 2-3 business days from receiving the Email Notification of your item's arrival for it be delivered to your office.
    • Any questions about your hold, please contact the ILL Office directly.
  • Any special instructions set by the lending library will be honored.
    • for example "No Renewals," or "Library Use Only"
    • If the item is listed as "Library Use Only," it will not be shipped to your office. Instead, it will be available for your use at the Boca Campus Library.

Distance Learners

If you are only taking online classes this semester, you are eligible to have your ILL holds shipped directly to your home address.

  • ILL staff must first confirm that you do not have any classes on campus.
    • If you already have an ILL Account, please contact the ILL Office to have your delivery method changed. It must be preapproved by ILL staff before this service may be used.
    • If you do not have an ILL Account, mark "Distance Learner" for your FAU Campus Delivery Location.
  • If you are currently abroad, we can only fill your Article Requests.
  • If you are currently out of state, you will need the pre-approval of the ILL Manager to have anything shipped to you.
    • Please note we can only do this in special circumstances.
  • When an item is processed by the ILL Office, an automatic Email Notification is sent to let you know that your request is now available.
  • The email will be from lyill@fau.edu and will have a subject line of Requested loan has arrived.
  • You may receive a phone call to confirm that your home address information is still correct.
  • Your ILL hold will then be checked out to your ILL Account by ILL staff.
  • Your item will be shipped via US Mail - Library Rate.
    • Items generally take 3-5 business days to be delivered, though it can take longer for greater distances or during times of high mail volume at the Post Office.
    • We can ship items rush, but you will responsible for for any shipping costs over the amount subsidized by FAU for each request. We will not charge your account without your written preapproval.

 

Last modified at 08/28/2020 - 11:29 AM