FAQs | FAU Libraries

How can I find my FAUnet ID/reset my Password?*

Topics: Access, General Library, Technology

If no new items are added to the catalog after May 27, does that include items for Course Reserves?

Topics: Primo

As faculty, how would I add the proxy URL to create links to databases, journals, or articles in my syllabus?

Topics: OpenAthens

I found / need an article but FAU does not have access to it! What do I do? (Medical Library)*

Topics: Access, Databases, Distance Learners, General Library, Interlibrary loan, Research

Can I put material on reserve for my students to watch? (Media Center)*

Topics: Access, Borrowing, Media, Reserves

Who can check out materials? (Media Center)*

Topics: Access, Borrowing, General Library, Media, Owl Card, Palm Beach State College Boca Raton Campus, PantherCard

I'm at work and cannot access the databases. Why not?

Topics: OpenAthens

What happens to fines for overdue or lost books?

Topics: Primo

How many requests can I put in? (ILL)*

Topics: Interlibrary loan

Is there a charge to park on campus?*

Topics: General Library, Visitor

What is a valid PantherCard?

Topics: Access, General Library, Late Night Access, Palm Beach State College Boca Raton Campus, PantherCard

What is the Library's Address?*

Topics: Access, General Library, Visitor

What if I need help after hours? (Medical Library)*

Topics: Access, General Library, Hours

I am a Guest/Public Patron of the FAU Libraries. How do I access OpenAthens?

Topics: OpenAthens

Do I need anything else besides my Owl Card to check out materials? (Medical Library)*

Topics: Access, Borrowing, Circulation, General Library, Owl Card

Where is the Interlibrary Loan Office located? (ILL)*

Topics: Interlibrary loan

Can I renew my items online? (Media Center)*

Topics: Access, Borrowing, Media

I got an email my item is ready, now what do I do? (ILL)*

Topics: Access, Borrowing, Interlibrary loan

What is the OpenAthens' LISTSERV email address?

Topics: OpenAthens

What happens if my loan is overdue? (ILL)*

Topics: Access, Borrowing, Interlibrary loan, Owl Card

How can the FAU Libraries afford Primo VE when they have a limited collections budget to purchase new scholarly content?

Topics: Primo

I found an article but I am told that I need to pay for it/ am not able to access it. What does this mean?*

Topics: Access, Databases, Distance Learners, EZProxy, General Library

Is searching the library catalog different than searching SearchWiSE? (Medical Library)*

Topics: Access, Collections, General Library, Research

How long may I keep materials? (Media Center)*

Topics: Access, Borrowing, Media

How long will ILL materials take to arrive? (Medical Library)

Topics: Access, Borrowing, Interlibrary loan