FAQs | FAU Libraries

What is Alma?

Topics: Primo

Do I need to do anything to my computer/internet browser?

Topics: OpenAthens

I'm at work and cannot access the databases. Why not?

Topics: OpenAthens

When I sign in using my FAUNet ID, my name and password don't work. What's wrong?

Topics: OpenAthens

What happens if I lose or damage my ILL? (ILL)

Topics: Access, Borrowing, Interlibrary loan

Can I renew my items online? (Media Center)*

Topics: Access, Borrowing, Media

Why am I being asked to sign in to a database or electronic journal, or pay for an article?

Topics: OpenAthens

Do I need an Owl Card? (Medical Library)*

Topics: Access, Borrowing, Databases, Distance Learners, EZProxy, General Library, Owl Card, Research

When I get email alerts from journals, why can't I use the links to access the articles?

Topics: OpenAthens

I have a current Affiliate Faculty contract with FAU's College of Medicine; can I access the Collection?

Topics: Access, Borrowing, Databases, General Library, Research

When I search for material, I see a blue UBorrow tab at the top of the page. What is it and how is it different than ILL? (Medical Library)*

Topics: Access, Borrowing, Circulation, General Library, Owl Card, Research, Uborrow

What if I lost my OWL Card/PantherCard OR have never been issued one?

Topics: Access, General Library, Late Night Access, Owl Card, Palm Beach State College Boca Raton Campus, PantherCard

Why should I sign in to OpenAthens when using OneSearch, Pubmed or Google Scholar?

Topics: OpenAthens

How do I sign in with my FAUNet ID?

Topics: OpenAthens

How far in advance can I reserve materials? (Media Center)*

Topics: Access, Borrowing, Media, Reserves

What is the difference between UBorrow and ILL? (ILL)*

Topics: Access, Borrowing, Interlibrary loan, Uborrow

I can't find my Owl Card-can I still check out print materials? (Medical Library)*

Topics: Access, Borrowing, Circulation, General Library, Owl Card

I can't find my Owl Card-can I still access EZproxy without it? (Medical Library)*

Topics: Access, Distance Learners, EZProxy, General Library, Owl Card

I have checked out something and need to keep it longer. What do I do? (Media Center)*

Topics: Access, Borrowing, Media, Reserves

As faculty, how would I add the proxy URL to create links to databases, journals, or articles in my syllabus?

Topics: OpenAthens

Where can I get a list of your materials? (Media Center)*

Topics: Access, Media

Why are we changing to Primo VE?

Topics: Primo

What happens to the books that I have checked out when Primo VE comes up?

Topics: Primo

What is a valid PantherCard?

Topics: Access, General Library, Late Night Access, Palm Beach State College Boca Raton Campus, PantherCard

How long can I keep my request? (ILL)*

Topics: Access, Borrowing, Interlibrary loan